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Google Ads Black Friday Cyber Monday Strategies & Results
Join our Specialists Manager, Glen Wilson, Senior Google Ads Strategist, Colby Doyle, and Google Ads Strategist, Usama Khan, as they share their Black Friday Cyber Monday (BFCM) strategies and results for Google Ads. They touch on year-over-year comparisons, budget adjustments, and a script for categorizing products. They also share insights about adjusting Target ROAS using the Google mobile app as a guide, aiming for profitability.
Listen to this episode now and dive with our Google Ads experts on the success of their strategies and plans for future optimizations.
0:00 Google Ads Black Friday Cyber Monday (BFCM) Strategies & Results
3:45 Using a FlowBoost labelizer script
6:18 Utilizing the Google mobile app for setting your tROAS
15:53 Usama’s BFCM strategies and results
20:22 Running PMax campaigns
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Transcript
We're called Colby Osama Glenn.
2
:Kusagl.
3
:Welcome to Kusagl, everyone.
4
:Welcome to the show.
5
:Welcome to the show.
6
:in our weekly show, we talk about, All
things TikTok and Snapchat marketing.
7
:Don't forget Facebook,
the key to everything.
8
:Today, let's talk about our
Black Friday Cyber Monday, What
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:did we do on each account?
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:Let's talk about our accounts.
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:I'm going to pick them on the start.
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:Colby, you're it.
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:Let's I want to do some year over
year comparisons from google here.
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:Start on the 20th.
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:We'll go to 27 and we'll do previous
year I can talk about my little
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:breakdown here that I've got.
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:for Black Friday, I've been
using a cool little script.
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:I'll talk about it in a second.
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:what do we got from Warren's perspective?
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:ROAS down a little bit.
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:while that sounds like it might
be something to be concerned
22
:about, we can see that we've
increased the budget by 65%.
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:And we actually increased budget, More
than Facebook had in this period and we're
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:still able to come out on top For the
brand from a year over year perspective.
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:So that was super cool to see One of
the things that we're touting here and
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:we're really enjoying using right now.
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:Of course, we're not using Pmax We
are using standard shopping the reason
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:we like standard shopping is you
have much more room to actually Push
29
:budgets and not run into any sort of
weird ceilings that you can't see.
30
:you also just get a better
sense of cold traffic.
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:So let's just go standard shopping setup.
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:and then when we're looking at the
ROAS by time, we can see that, getting
33
:around 450 here and that is, oh, sorry,
we got 256 here and this is in app.
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:So when we go on Northbeam, this number
is actually going to be higher because
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:Standard shopping is so terrible
at being attributed through google.
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:One of the things I want to talk about
here is the flow boost labelizer script
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:that i'm using And i'm just going to
try to simplify it as much as possible
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:So basically you install a script into
your google ads account and then it
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:will categorize Your products into Four
categories might be four or five and
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:there's under index over index near
index Index and basically all that's
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:based off of the target row as you pick.
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:It has a look back window And basically
it will look every 30 days minus the
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:conversion leg, and then it'll start
to populate items I had near index,
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:and over index, and I was able to
create a campaign based on basically
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:the visibility and performance.
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:My products
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:And so the way i've set this up is knowing
that my under indexed products Those
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:are the ones that i'm selling too good.
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:I'm going to give them a higher zero
as so I started this out Basically
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:looking at the different categories
I'm sure if you had a really wide
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:account and lots of budget you could
make campaigns for all but I basically
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:put All my better performers in one
campaign The no index, which we like to
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:refer to as those that aren't getting
enough love, and then your under
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:index, which are your under performers.
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:Before I assigned these target ros, I
basically, just took a look at it and
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:knew that my near index, over index
and index, these are my performers.
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:So I started out and gave
them a really low target roas.
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:I gave it 50%.
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:And I just knew that way, all the
guardrails would be taken out, Google
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:could just go all out, and from what I've
been seeing, it's not only spending all
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:of its budget, but it's continuing to, get
a better ROAS than its target, and then
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:when we look over Northeam, we're seeing
that it's also delivering there, and then
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:I just followed that same idea, no index,
I picked somewhere in the in between,
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:right now that's not what but I'll get
there in a second, And then for under
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:index, I gave it what I call a safety.
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:So I was at within the three or
400 row as, so then you have a nice
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:little safety blanket where you can
be the most aggressive in your items
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:that are going to perform and then
have that, level of safety for those
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:products that might not sell as well.
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:And so the next thing that we
actually been doing here, is we've
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:been noticing something interesting
within Google and do this.
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:You have to actually log
into, the Google mobile app.
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:I'm going to the settings.
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:try to adjust your target ROAS or
TROAS, it will give you a recommendation
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:for what that TROAS should be.
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:And we've been adjusting that, some
of us do it daily, some of us do it
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:every three days, the more the better.
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:I'd say during Black Friday, though, I was
a little more careful during this period.
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:But, we've just been adjusting that,
and basically, it seems that Google
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:can continually hit those TROASs.
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:And we are also beginning to
get full spend from those days.
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:I don't know if you want to call
it a hack or what you want to
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:call it, but it's working for now.
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:John's been posting in his socials
about how he's been using the Google
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:app that you can download on iOS and
Android, then you log in the accounts
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:and then, for argument's sake, let's
just pull up one of those campaigns
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:and see where it's got bidding TROS.
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:Just change bit and just
pick something else.
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:I'm not anything really just go
instead of target row us now let's
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:change it to maximize clicks.
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:Now.
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:Each day you go in there, You won't
see recommended target rollouts.
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:You don't see that in the web.
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:However, inside the iOS.
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:And Android app, in each
day, it might change.
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:as part of a scaling strategy that we've
been using over the last two months or so,
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:on, and what John's been disclosing to us,
we go into the app every day, And we will
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:look at that recommendation and we'll look
at the account and go, will we change it?
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:Why don't we change it?
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:Now, this isn't a, I haven't
been doing this religiously
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:and changing it religiously.
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:I've been looking and doing a few
modifications and looking at something
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:going, if it's looking at a campaign
saying, oh, you need to change your
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:ROAS to 300 to 450, I'll go, no.
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:I don't want to swallow my campaign.
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:So I might go 300 to 320.
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:but sometimes I might, it all
depends on what I'm doing now.
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:I kicked off in at the start of October.
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:So we were prepping for Black
Friday, Cyber Monday, and we
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:were prepping to go right.
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:we need to scale, we need to spend and
get really aggressive moving into that
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:Black Friday, Cyber Monday, period.
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:But we have a certain, weekly spend
and we have a certain monthly spend.
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:that, with a combination of a few
other, strategies and using this
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:bidding, this T ROAS recommendation
in the campaigns, we slowly scaled
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:up, down, up, down, up, down.
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:So we're using the stair step
method of what I would do
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:is you'll see a target roas.
119
:I'd go into the app, it'd say
Change your target ROAS to 200.
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:So I might change it to 200.
121
:I'd go in one or two days later,
I'll say, change your ROAS to two 20.
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:I changed it to 20.
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:And then after two more days, it might
say, no, change your target ROAS back
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:to 130 because performance was bad.
125
:So I'd drop it back to 130, but
then I'd increase the budget by 20%.
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:And then what would happen most of the
time, is performance would take off,
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:spend would take off, and then I'd repeat.
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:it'd be like the stair step,
up, down, up, down, up, down.
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:So every time I saw a recommendation to
reduce the ROAS, I increased the budget.
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:And that is a strategy
that we've been using.
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:there is a bit of, what's
the word I'm looking for?
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:Discretion in what you use,
but the iOS app and the Android
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:app will always show you a
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:Yeah, let's talk about Black Friday,
to a completely different strategy.
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:it's one of the strategies we've
been using leading up in the
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:Black Friday side of Monday.
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:we've been using it pretty aggressively
Glenn said, it does come down to
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:discretion and if it even makes sense
to make the change and honestly,
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:the time period you're in as well.
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:for starters, if you're set
to 250 and it's increase it
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:to 900 or 1000, don't do that.
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:And then at the same time, if you're
set at 200 percent and you're going
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:into a heavy sales period, like by
Friday, Cyber Monday, that's like
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:our original conflict, you want to
spend more money at that time, right?
145
:You want to bring in more customers.
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:So at that point, instead of increasing or
holding that TOS, you want to pull back,
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:which is what I did for one of my clients,
like we were set at like a hundred
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:percent, I pulled back to 50 because.
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:We wanted to push those campaigns
very aggressively and we don't want
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:any limitations on them So a lot of
it is changing it continuously and a
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:lot of it is judgment calls as well.
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:that's the caveat Don't blame us.
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:Make sure you think seriously take
it through as well The strategy that
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:I was dealing with this client moving
into the black friday cyber monday.
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:So these are the seven days.
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:we were doing snapshots using this same
strategy, we would also break out standard
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:shopping and with Google ads, we were
at 20, 000 a week spend there, rev here
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:about 63, 000, and this was their global.
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:Now moving this same strategy, moving
up, down, up, down, up, down, were
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:able to move it from 19, 000, rev, spend
63, 000 up to the last Black Friday, so
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:this is the last week, up to 37, 152.
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:Now that's obviously Black Friday, but
we've been able scale that up We've been
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:able to, what should happen now as the
performance start dropping off, we will
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:move back down to say maybe this level,
not this level, down to 19 or 10, 000.
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:We should be able to maintain around 30
to 40, 000, 30 to, around 30, 000 a month.
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:We might not see 100, 000.
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:50, 000, 100, 000 performance, but
we've been able to push the performance
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:up, train Google to get there.
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:And now we're going to see a slight
drop off, but what we'll do moving into
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:next year is we'll do the same process.
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:We'll keep stair stepping and
moving up using the recommendations.
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:We'll probably do a little bit more of an
in depth about that, in the coming weeks.
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:we might deep dive into an account.
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:do a screen share of the app and
show the recommendations, but that's
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:just a strategy that we've been
working on over the last six weeks.
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:that's just one of them
using the in app ROAS.
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:We've got other strategies as
well, where we're using three
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:tier, four tier, five tier builds.
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:Colby's mentioned the FlowBoost Labelizer,
which we've actually fallen in love with.
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:What we're hoping is we'll
get Flores, who's the inventor
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:of it on a call with us.
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:Once we get a bit more data, we're going
to drill Flores, and do a deep dive and
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:get some recommendations from the creator
of the script itself, and we'll show him
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:the performance that we've been getting.
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:I keep my black Friday
promotions on Google.
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:Pretty simple.
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:Honestly, the only things I run
are merchant center promotions.
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:I don't run any YouTube promotions,
I don't run any display, and I launch
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:a brand campaign with the promotion
pinned to position 2, where position
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:1 is essentially the brand name, some
form of brand message, and position 2
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:is whatever the promo is, 30, 40, 50
percent off, and I actually had 2 major
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:clients I worked with through this, I
pulled where I doubled my budgets on
193
:my brand campaigns because I was trying
to grab as much brand traffic as well
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:And I saw people were bidding on me.
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:So I did that so I spent a lot of
money on brand But that's fair because
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:black friday sabra monday and the
way I did that was I increased spend
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:and I Basically decreased the target.
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:It was supposed to hit so if I had a
revised target of:
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:down to 500 So there's nothing holding it
back and then they did the same thing with
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:my cold campaign where it was like 160,
170 CPA for this brand, So what I did
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:to that campaign was I pulled the last
targets back from a hundred to literally
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:15 because I wanted that new customer
introduction Into the brand while they
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:might buy in a different scenario, right?
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:So what's interesting about I got the
most amount of new customers from my
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:top up funnel campaign Into this account
during that time period I didn't get
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:the most amount of revenue But the most
amount of new sessions were generated from
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:that campaign, now overall this account
did 188 better than last year This
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:is a mix of Google, Facebook, YouTube,
Instagram, whatever you want to call it.
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:Everything combines.
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:but we did 188 percent uplift.
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:We hit all our profitability
goals and stuff like that.
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:So that's good.
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:The other account, they did really
well too, but what's interesting
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:here is that they only got a 3
percent boost in convert, revenue.
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:But here's the interesting part
about this is that last year we were
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:spending an insane amount of money on
Advertising, Facebook, Google, to the
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:point where we were spending almost a
million dollars a month on Google ads.
218
:And this time we only spent around I think
it was like 250, 000 a month right now.
219
:It's because they were focused on
profitability and we just different
220
:changes instructors internally.
221
:So what you see here is we actually had
a 32 percent less online sessions, right?
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:But we maintained the amount of orders.
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:So Realistically the
profitability for these days.
224
:It's Pretty high because we didn't
spend as much as we were and we
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:got all the traffic we wanted
and the same amount of revenue.
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:although this looks
bad, it actually isn't.
227
:We held tight, we spent
less money, made more money.
228
:That's all I got.
229
:remind me of a point that I probably
should have made for my account too
230
:but I didn't show it in Shopify was
just with some of the methods that
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:we're talking about I also had a
situation where facebook had spent
232
:significantly less And despite that
happening, we still saw five percent
233
:increase from a revenue perspective And
right now I want to give that credit
234
:to a mixture of standard shopping,
and of course, managing your T ROASes.
235
:the script, of course, I think
that's really been Maybe YouTube.
236
:A little bit of discovery.
237
:can't say I've been pressed with
discovery or demand gen as of
238
:late, but I'm hoping someone comes
up with a use case to release.
239
:yeah.
240
:I think moving forward in the next
couple of weeks and with more performance
241
:data that we'll have under our belt,
we should able come up with some pretty
242
:unique strategies for using the scripts,
but also the tiers with the standard
243
:shopping that we've been setting up.
244
:I'm doing a combination of P Max and send
shopping, and I'm trying to make P max be.
245
:the cold top of funnel type of
situation and let PMAX scoop up more non
246
:branded keywords and branded keywords.
247
:So we don't want PMAX chasing brand.
248
:If we're going to use PMAX, we want
PMAX to be more of a prospector.
249
:and it's got the, it's obviously
got the black box in there, but
250
:I don't think we've got enough.
251
:Data yet to make a definitive
decision and we are coming
252
:on the back of a sale period.
253
:But I think moving forward, I know I will
have some interesting case studies to talk
254
:about using a combination of performance
max and standard shopping together.
255
:I think overall, I know my
clients were pretty happy with
256
:the performance that we've had.
257
:I think I read that
globally sales were up 22%.
258
:Wow.
259
:maybe we'll get a fact
checker to see if that's real.
260
:So I have another client.
261
:It's more like an international
brand that I haven't shared.
262
:There's more like soap and
organic soap and stuff like that.
263
:So Tuesday, Wednesday, Thursday, Friday,
dead, Like people were saving money from
264
:that and immediately the day after, I
think it was Saturday, all of a sudden
265
:I'm spending money again, all of a sudden
like my stuff is converting again, so
266
:it's great now, but those four days were
painful for this guy, for this client.
267
:keeping an eye on things for the
holidays and what you're doing, I
268
:think for e comm, some companies
are still running promotions.
269
:You have rose your budgets like
big time for a few days and
270
:you, yeah, you should pull back.
271
:One of the things also be
careful with market conditions
272
:when you're making change.
273
:Like we've had.
274
:Don't get impulsive and go around.
275
:I need to do something.
276
:I need to do something.
277
:I need to do something kind of
situation just because it's a market
278
:condition, it'll recover on its own.
279
:So just leave it alone
in scenarios like that.
280
:Let things turn around.
281
:Like we did with Black Friday, we
knew it was a market condition where
282
:people were just holding money to
spend on Black Friday, Cyber Monday.
283
:And as soon as things were past
that point or beyond that point,
284
:it just recovered on its own.
285
:I don't have to go in there.
286
:Make negative keywords, launch
three new campaigns or whatnot.
287
:A lot of the time it's just being
patient and knowing when to make changes.
288
:That's half of your ads.
289
:The hard part should be done right now.
290
:is doing Legion B2B.
291
:Things should be slowing down.
292
:Those are just fast, right?
293
:Do some research for your clients, show
them some value, say, Hey, this is what we
294
:saw in this quarter, et cetera, et cetera.
295
:I find that's a good time to do
that because he might not be.
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:Doing rigorous optimization.
297
:thank you for coming to our Ted talk.
298
:Give us a comment on whatever the
heck you want us to talk about.
299
:do us a comment.
300
:Do a like, Hit that
subscribe button up here.
301
:Smash that like button.
302
:Thank you gentlemen.